Customer service
We are here for you
A question about a diffuser, a doubt about the perfect fragrance for your home, or a question about an order status? Just like at the reception of a grand hotel, we take the time to answer you personally.
By e-mail
info@maisonessence.ch
Reply within [24 business hours].
Your order
Please include your order number (e.g., #1001) for a faster response.
Fragrance advice
Tell us the room and the atmosphere you are looking for: we will recommend the ideal signature scent.
✓ Swiss brand · ✓ Secure payment · ✓ Personalized response